Support
Getting help
Something not working, or a question the app did not answer? Write to us — a person reads it.
If you need someone now
Steady is practice for work conversations. It is not therapy or crisis support. If you are struggling with your safety or your mental health, please talk to a person tonight.
- UK — Samaritans, free, 24 hours: 116 123
- US — Suicide & Crisis Lifeline, 24 hours: call or text 988
- Anywhere — find a local line at findahelpline.com
Email us
hello@steadyyy.com — bugs, questions, a room you wish existed. Tell us your iPhone model and iOS version if something is broken, and we will usually come back within two working days.
Managing your subscription
Everything to do with billing lives in iOS Settings, not in the app: Settings → your name → Subscriptions → Steady. That is where you change plan, turn off renewal, or cancel. Refunds go through Apple at reportaproblem.apple.com.
The microphone isn't picking me up
Check Settings → Steady → Microphone is on. If it is, and a run still shows no waveform, another app may be holding the microphone — end any call or recording and reopen Steady. Every room can be typed instead: “Type it instead” at the bottom of the Room, at any point.
Deleting your data
You → Privacy → Delete everything. It removes every run, transcript, debrief and trend from the device, and it tells you what is about to go first. There is no account and nothing on our side to delete.